{"@name":"zigzag-global","@path":"/plug-and-play/zigzag-global","@id":"58ce02f2-8383-4d50-930e-c1de8fe80b6d","@nodeType":"mt:startup","jcr:createdBy":"admin","startupLongitude":"-0.1275862","startupLatitude":"51.5072178","startupCountry":{"@name":"united-kingdom","@path":"/plug-and-play/united-kingdom","@id":"8d63cb40-215a-47eb-85d3-42bfa0e06fa0","@nodeType":"mt:country","countryName":"United Kingdom","mgnl:createdBy":"pnptc","slug":"united-kingdom","jcr:createdBy":"admin","mgnl:lastModified":"2026-04-14T13:50:58.538Z","countryRegion":"EMEA","countryContinent":"Europe","jcr:created":"2024-06-11T06:41:46.825Z","mgnl:created":"2024-06-06T08:40:14.358Z","mgnl:lastModifiedBy":"pnptc","@link":"https://public.dxp.playbook.vc/plug-and-play/united-kingdom.html","@nodes":[]},"mgnl:created":"2024-07-15T15:13:12.558Z","startupUnicorn":false,"startupPlaybookID":"4968","startupIndustriesList-search":"7b3d4d10-2426-4a8c-a942-26f1ee358b67,c283fc2f-68cf-4339-8d8a-a2ad1502c5f4","startupAccelerated":true,"startupExit":true,"startupDescription":"\"ZigZag Global is a leading brand and retail company that specializes in helping ecommerce retailers manage returns on a global scale.\n\nBy providing a software solution acquired by Global Blue, ZigZag connects major retailers to a vast network of over 220 warehouses and 450+ carrier services across 130 countries. Clients such as boohoo group, Selfridges, Arcadia group, Superdry, DHL, and GAP benefit from ZigZag's cutting-edge technology and services, which aim to enhance the returns process worldwide.\n\nZigZag's mission is to reduce costs, waste, and friction associated with returns, ultimately increasing customer loyalty and improving retailers' profitability and sustainability. With a focus on innovation and efficiency, ZigZag is revolutionizing the ecommerce industry by streamlining the returns experience for both retailers and customers.\"","startupMainIndustry":{"@name":"brand-and-retail","@path":"/plug-and-play/brand-and-retail","@id":"c283fc2f-68cf-4339-8d8a-a2ad1502c5f4","@nodeType":"mt:industries","industryLastInsightMain":"3c028e76-ce54-4ccf-b23a-d24d9d0d8019","slug":"brand-and-retail","jcr:createdBy":"admin","industryIsActive":true,"name":"brand-and-retail","jcr:mixinTypes":["mix:versionable","mgnl:hasVersion"],"jcr:created":"2024-06-02T00:05:14.973Z","mgnl:created":"2024-05-13T22:27:44.148Z","industryDetailPage":"c8f44273-67ca-4200-bd19-4b216e6e96fb","industryTitle":"Brand & Retail","mgnl:createdBy":"ajerrom","jcr:predecessors":["4c387cb3-02bd-41b3-a961-5c7e9f2c37a9"],"jcr:baseVersion":"4c387cb3-02bd-41b3-a961-5c7e9f2c37a9","mgnl:comment":"","mgnl:lastModified":"2026-04-16T21:51:34.425Z","jcr:isCheckedOut":true,"industryImage":"jcr:7b60f84c-c452-48ff-88fb-d9aa1d58add8","mgnl:lastModifiedBy":"ajerrom","jcr:versionHistory":"380b7f16-9cca-4488-ab6b-0f8aff499ef8","@link":"https://public.dxp.playbook.vc/plug-and-play/brand-and-retail.html","@nodes":[]},"slug":"zigzag-global","startupLocation":{"@name":"silicon-valley","@path":"/plug-and-play/silicon-valley","@id":"5f212fb1-242b-4c48-8675-1dba5292cb04","@nodeType":"mt:locations","jcr:createdBy":"admin","locationState":"California","locationTitle":"Silicon Valley, California","name":"silicon-valley","mgnl:created":"2024-05-27T06:53:33.551Z","locationLinkedin":"https://www.linkedin.com/company/plug-and-play-tech-center/","locationIsActive":true,"locationCity":"Silicon Valley","locationAddress":"440 N Wolfe Road","slug":"silicon-valley","locationMapLongitude":"-122.01288133068657","locationMapLatitude":"37.38444554719271","locationDetailPage":"f07482b1-a644-499f-9134-167d94296dfb","jcr:mixinTypes":["mgnl:hasVersion"],"jcr:created":"2024-06-02T00:10:29.215Z","locationAdress":"440 N. Wolfe Road, Sunnyvale, CA 94085","mgnl:createdBy":"dmunoz","locationPhone":"(408) 524-1400","locationSortingOrder":"1","mgnl:comment":"","mgnl:lastModified":"2026-04-14T13:50:48.303Z","locationMapCoordinates":"Location Map Coordinates","locationCountry":"81353fe8-58cb-43f4-bd7f-0344eb78022a","locationImage":"jcr:bf9ec2d8-72f8-4a6f-b49e-991886c52b47","mgnl:lastModifiedBy":"pnptc","@link":"https://public.dxp.playbook.vc/plug-and-play/silicon-valley.html","locationIndustriesList":{"@name":"locationIndustriesList","@path":"/plug-and-play/silicon-valley/locationIndustriesList","@id":"304037da-0641-40ef-bded-215f805d621a","@nodeType":"mgnl:contentNode","mgnl:createdBy":"dmunoz","jcr:createdBy":"admin","mgnl:lastModified":"2026-04-14T13:50:48.303Z","jcr:created":"2026-04-14T13:50:49.062Z","mgnl:created":"2024-05-27T06:53:33.551Z","mgnl:lastModifiedBy":"pnptc","@nodes":[]},"locationPartnersList":{"@name":"locationPartnersList","@path":"/plug-and-play/silicon-valley/locationPartnersList","@id":"2e273b57-00f0-455a-b3c0-43e391e3cb4c","@nodeType":"mgnl:contentNode","mgnl:createdBy":"dmunoz","jcr:createdBy":"admin","mgnl:lastModified":"2026-04-14T13:50:48.303Z","jcr:created":"2026-04-14T13:50:49.071Z","mgnl:created":"2024-05-27T06:53:33.551Z","mgnl:lastModifiedBy":"pnptc","@nodes":[]},"@nodes":["locationIndustriesList","locationPartnersList"]},"startupBatchesList-search":"","startupTitle":"ZigZag Global","startupOneLiner":"ZigZag helps retailers manage their returns globally.","startupWebsite":"http://zigzag.global","jcr:created":"2024-07-15T16:55:29.610Z","startupLogo":"https://cdn.playbook.vc/media/thumbnails/2020Logo_d9nEHTT.png?Expires=1722939065&Signature=iSOrGt-SEoT38o5fkUgwmalDsKrnXqBwdxiLvbqgtb8WYUc-ls4nwtU7bDE4ttoaArDBqwo4M95fjDU45MS9bCunJbN7AmNQ5fADDCm9RzCLG5O1ch00BWUg2uyWTUFhAD712PJvt-2odJF~6E~Zo27c1CppkChYryQjXh0OpgdAVjhKcGw8bu-N~1pmDyODfIbfqAf5g1KpMWV2XoAQDxk0FLDCshZ2k96FtsWxpdisUzZsC3~llw5pbujycqA13MsLHyigNHQ7H~BSrILqV4SFyt3HKEqejINm4bofSBJpTMYL9JA2XxzaDjaQdOzdqAQPWfi2qFL~bS8SPDnJxg__&Key-Pair-Id=K1EZH924FG48TE","mgnl:createdBy":"pnptc","mgnl:lastModified":"2026-04-14T13:38:30.678Z","startupIsActive":true,"startupPortfolio":true,"mgnl:lastModifiedBy":"superuser","startupIndustriesList":{"@name":"startupIndustriesList","@path":"/plug-and-play/zigzag-global/startupIndustriesList","@id":"76c863e6-b8cd-448b-9435-e0b847e3ab37","@nodeType":"mgnl:contentNode","mgnl:createdBy":"pnptc","jcr:createdBy":"admin","startupBatchesList-search":"","mgnl:lastModified":"2026-04-14T13:38:09.506Z","jcr:created":"2026-04-14T13:37:46.346Z","mgnl:lastModifiedBy":"superuser","mgnl:created":"2024-07-15T15:13:14.701Z","7b3d4d10-2426-4a8c-a942-26f1ee358b67":{"@name":"7b3d4d10-2426-4a8c-a942-26f1ee358b67","@path":"/plug-and-play/zigzag-global/startupIndustriesList/7b3d4d10-2426-4a8c-a942-26f1ee358b67","@id":"bb5aa0bf-36c6-4cdb-ad8e-215ac04b7f59","@nodeType":"mgnl:contentNode","mgnl:createdBy":"pnptc","jcr:createdBy":"admin","startupIndustry":{"@name":"supply-chain","@path":"/plug-and-play/supply-chain","@id":"7b3d4d10-2426-4a8c-a942-26f1ee358b67","@nodeType":"mt:industries","industryLastInsightMain":"90167ecd-e5ca-416c-9862-380fa319224d","slug":"supply-chain","jcr:createdBy":"admin","industryIsActive":true,"name":"supply-chain","jcr:mixinTypes":["mgnl:hasVersion"],"jcr:created":"2024-06-02T00:06:15.180Z","mgnl:created":"2024-05-08T14:54:35.865Z","industryDetailPage":"88db23ae-afd6-4664-89e2-66e5e05a42c8","mgnl:createdBy":"dmunoz","industryTitle":"Supply Chain","mgnl:lastModified":"2026-04-14T13:50:45.870Z","industryImage":"jcr:e260b57d-983a-4140-992d-b095eb568195","mgnl:lastModifiedBy":"pnptc","@link":"https://public.dxp.playbook.vc/plug-and-play/supply-chain.html","@nodes":[]},"startupBatchesList-search":"","mgnl:lastModified":"2026-04-14T13:38:09.467Z","jcr:created":"2026-04-14T13:37:46.349Z","mgnl:created":"2024-07-15T15:13:15.929Z","mgnl:lastModifiedBy":"superuser","@nodes":[]},"c283fc2f-68cf-4339-8d8a-a2ad1502c5f4":{"@name":"c283fc2f-68cf-4339-8d8a-a2ad1502c5f4","@path":"/plug-and-play/zigzag-global/startupIndustriesList/c283fc2f-68cf-4339-8d8a-a2ad1502c5f4","@id":"8a09cfb7-254b-493f-a476-80b26d2bff23","@nodeType":"mgnl:contentNode","mgnl:createdBy":"pnptc","jcr:createdBy":"admin","startupIndustry":{"@name":"brand-and-retail","@path":"/plug-and-play/brand-and-retail","@id":"c283fc2f-68cf-4339-8d8a-a2ad1502c5f4","@nodeType":"mt:industries","industryLastInsightMain":"3c028e76-ce54-4ccf-b23a-d24d9d0d8019","slug":"brand-and-retail","jcr:createdBy":"admin","industryIsActive":true,"name":"brand-and-retail","jcr:mixinTypes":["mix:versionable","mgnl:hasVersion"],"jcr:created":"2024-06-02T00:05:14.973Z","mgnl:created":"2024-05-13T22:27:44.148Z","industryDetailPage":"c8f44273-67ca-4200-bd19-4b216e6e96fb","industryTitle":"Brand & Retail","mgnl:createdBy":"ajerrom","jcr:predecessors":["4c387cb3-02bd-41b3-a961-5c7e9f2c37a9"],"jcr:baseVersion":"4c387cb3-02bd-41b3-a961-5c7e9f2c37a9","mgnl:comment":"","mgnl:lastModified":"2026-04-16T21:51:34.425Z","jcr:isCheckedOut":true,"industryImage":"jcr:7b60f84c-c452-48ff-88fb-d9aa1d58add8","mgnl:lastModifiedBy":"ajerrom","jcr:versionHistory":"380b7f16-9cca-4488-ab6b-0f8aff499ef8","@link":"https://public.dxp.playbook.vc/plug-and-play/brand-and-retail.html","@nodes":[]},"startupBatchesList-search":"","mgnl:lastModified":"2026-04-14T13:38:09.450Z","jcr:created":"2026-04-14T13:37:46.350Z","mgnl:lastModifiedBy":"superuser","mgnl:created":"2024-07-15T15:13:17.104Z","@nodes":[]},"@nodes":["7b3d4d10-2426-4a8c-a942-26f1ee358b67","c283fc2f-68cf-4339-8d8a-a2ad1502c5f4"]},"@nodes":["startupIndustriesList"]}